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Delivery Time Disclaimer
**Please note that while we will send your item promptly, we have no control over the Couriers, Common Carriers Australia Post and the Airlines that play a part in the delivery of the thousands of items that we send out . Weekends and Public Holidays can also slow Delivery times as can deliveries to remote locations. If you require an item to be delivered on a particular day, contact us first to discuss your options and avoid disapointment. Please note that Ebay's "Express Delivery" does not mean next day delivery.
If you have any questions please call 0244218688 or email us now
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Australian Customers
Method of Delivery: All goods are dispatched within Australia by either Australia Post or Courier.
Delivery Time: Delivery to most Australian destinations will take approximately 3-5 working days - remote areas will take longer. Please read our **Delivery Time disclaimer above.
Transit Insurance: Unless otherwise stated, your item is not covered by Transit Insurance. You have the option to purchase transit insurance to the value of their item/s. Insurance charges vary from item to item. You can request an ammended invoiced after you have purchased your item otherwise, Please contact us for a quote.
We recommend that transit insurance be purchased when you pay for your item as we are unable to cover for any damage in transit or lost packages.
If your item is insured and a claim needs to be filed (when an item is received damaged or Australia Post confirms the item as lost after an investigation), you will receive full reimbursement prior to filing a claim. If your item is not insured and is suspected of being lost, we are more than happy to assist by tracking the item and starting an investigation with Australia Post to find it (only the sender of the item can initiate this). The investigation can take 4 – 5 business days, after which Australia Post will contact us with an outcome.
In the unlikely event that an item is lost, we will assist you all we can to find it but will need your help and understanding. Where Australia Post declares the item as lost, they will not provide a refund for the contents of the item.In-store pickups:
International Customers
We offer world-wide delivery. If an International delivery cost isn't shown on a listing please contact us for a quote. Please note International transactions may only be paid for through PayPal.
Duties and Taxes: southcoastmusic will not be held responsible for any import duties, levies or charges imposed upon the recipients of goods exported from Australia.
Delivery Time: All goods dispatched to international customers will only be covered by transit insurance if the carrier provides cover as part of their service or the customer takes out optional transit insurance when paying for their goods.
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With thousands of titles in stock, we have one the largest ranges of print music and music DVDs in Australia!
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southcoast music ...we recycle our packaging.
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southcoastmusic...sound advice since 1985
