**** IMPORTANT SHIPPING INFORMATION PLEASE READ*** Most purchases are shipped with 24 Business Hours. ( EXCLUDING WEEKENDS AND HOLIDAYS) We use UPS for larger packages, this includes tracking information, which will be uploaded to ebay as soon as shipped. MOST SHIPMENTS ARRIVE WITHIN 7 BUSINESS DAYS ONCE SHIPPED We only ship to Canada and the USA with certain exclusions. We ship with UPS and therefore cannot ship to PO boxes. Please add a physical address to eBay before making payment We do not ship to Puerto Rico, Hawaii, Alaska, APO/FPO. Nunavut, NWT, Yukon, Newfoundland unless otherwise agreed before purchase. Please contact us first We do not ship to other International locations. All orders must be shipped with a printed invoice included. We can not ship orders without the invoice or a lower value invoice. Gift Invoices can be sent if you call us immediately after payment is made (if during business hours). No guarantees for emails in this matter. Shipment errors due to a bad address entered by the buyer and will not be credited for shipping charges if returned or at all if lost or abandoned by the carrier. We supply tracking information directly to your eBay account as well as via email within 24 hours after the shipment leaves our warehouse. Please make sure that our email messages don't go into spam or junk. Change requests may not be updated on eBay, please check the emails. Damage claims must be reported within 24 hours of receipt. PAYMENT INFORMATION We only accept payment through PayPal We do not charge taxes for US buyers. All Canadian buyers will be charges taxes as applicable to their local province guidleines Please note: For US buyers, any orders over $199.99 may be subject to import taxes and duties from US customs. Any fees are deemed the buyers responsibility Returns Please read our FULL RETURN POLICY For the first 30 days from date of receipt of your purchase you may return the merchandise for a full money back refund, excluding any shipping charges (for items which we offer free shipping, our standard shipping charges will be deducted from any refund or credit). Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Memory cards and any other Blister Pack items are not returnable once opened. Any merchandise missing the original Universal Product Code (UPC) cannot be returned. The manufacturer's labeled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package. Please ship your parcel back to us freight prepaid and Insured. Sorry, we cannot accept COD or freight-collect shipments. Return shipping cost (the cost to send an item back to our store) is not reimbursable, unless agreed in advance with our customer service manager Please enclose a copy of your invoice with your return and tell us whether you would like the item to be replaced, exchanged, or refunded. Returns can take up to 8 days in-house from the date we receive it to process. Contact Us Got a question? Please email us through the ebay message center and allow 24 hours for a response
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