Delivery
Domestic Registered Parcel and Tracking
We highly recommend you use this option as it offers priority handling, tracking, and a signature on delivery. Registered articles provide cover against damage/loss in transit. This option costs an extra $4.30 per article. Please note that we will not be responsible for items lost/damaged in transit if this option is not taken.
Combined Shipping
We combine postage if your order includes multiple items. Please use the link at check out to allow us to apply the postage discount.
Worldwide Shipping and Miscellaneous Fees
International shipping will vary dependent on your location. Please ask for a quote before placing your bid to avoid disappointment at check out. Also, applicable Customs duties or local sale taxes are the responsibility of the buyer.
International Registered Post
Registered post is mandatory for international destinations. In addition, we recommend extra cover if items are valued more than $100. Rates for extra cover start at $9.60 for 1st $100 and then $2.50 per $100 or part thereof thereafter to a maximum of $5000. Please note that we will not be responsible for items lost/damaged in transit if this option is not taken.
Payment and Order Cancellation
Please pay within 7 days after auction closes. PayPal and direct bank deposits are accepted payment methods within Australia, whilst international buyers should use PayPal only. Please note that orders will be cancelled if payment is not received within 7 days.
Refund
Returns are accepted if item is not as described or faulty and we will cover the return postage fee. However, if the reason for return is the buyer’s mistake, a 15% restocking fee will be charged and the return postage fee will be at the buyer's expense.
We unfortunately do not offer refunds on items which went missing or damaged in transit. If you wish to pay for insurance to provide extra cover during transit, we can organise this for an additional fee. Refund will not be processed until item is returned and is still deemed in original condition (as presented on listing pic)
Customer Service and Feedback
We value your business and strive to offer a high-quality service. However, should unintentional mistakes occur, we will endeavour to rectify any issues. Your feedback is most welcome.
GRADING GUIDELINES
We use the following guidelines to grade the conditions of cassette tapes (audio and VHS) we offer for sale.
NEW (N)
Brand new, still sealed.
AS NEW (N-)
Case is clean with only the slightest evidence of handling. Tape is new, free of any wear or damage. J-Card/Insert has no signs of wear.
VERY GOOD PLUS (VG)
Case has slight wear, marks, and indentations. Previous owner handled item with care. Shell/tape is free of any signs of wear or damage.
GOOD (G)
Case contains more wear, marks, and/or indentations than a VG. Case/J-Card/Sleeve/Label may bear minor inscriptions. Shell may have
marks/discolouration, but tape is free of any signs of wear or damage.