Eyesore Merch is based in and ships from the United Kingdom.
We ship all orders exclusively via Royal Mail. We offer various shipping methods throughout our store. Please check each individual product’s shipping options and rates carefully before buying.
Get It Fast! Our handling & despatch time is typically less than one business day.
Orders received before 2.30pm from Monday to Friday will be despatched on the same day. Orders received over a weekend will ship on the following Monday. Please note that you will receive a despatch notice on the day that the order has been prepared for shipment.
Orders received during the weekend of a UK public holiday will ship on the earliest available working day.
Please double-check that the full, correct shipping address has been entered before completing checkout. It is the responsibility of the buyer to ensure that the shipping address is correct. We cannot change a shipping address once the order has been processed and dispatched.
On receiving your order, if you are not entirely happy with the item, please refer to our returns policy.
UK Postage Options
Royal Mail Second Class - Our default postage service. Normally delivered 2-5 working days after shipment, but could take up to a maximum of 14 days. Includes a Delivery Confirmation Number (note: this is not full end-to-end tracking).
Royal Mail First Class - A premium service. Normally delivered 1-2 working days after shipment, but not guaranteed. Includes a Delivery Confirmation Number (note: this is not full end-to-end tracking).
Royal Mail Special Delivery - A guaranteed premium service. Next working day, guaranteed before 1pm. Fully tracked. If you need the item urgently, for example for a special occasion, we strongly advise upgrading to Special Delivery shipping.
International Postage Options
We ship all international orders via Royal Mail International Standard Airmail (for exceptions, please see below). This normally takes 5-18 days from shipment, up to a maximum of 40 days (this may vary relative to proximity to the UK).
For Australia and New Zealand, please allow 7-21 days from shipment. Once your order enters your country, the final mile delivery will be handled by your national mail carrier (e.g. in the USA, it will be delivered by USPS).
IMPORTANT: Royal Mail International Standard Airmail does not include tracking. While we recognise that full end-to-end tracking is included as standard in many countries, unfortunately, this is still a premium service in the UK through Royal Mail (our national mail carrier). If you require a tracked service, please contact us via eBay messenger for tracked shipping rates.
Please be aware that sometimes, disruptions and delays out of our control may occur. Unfortunately, this is particularly prevalent with the current COVID situation. If you have not received your order within 40 days after purchase then please do contact us.
We understand that for international customers, a fee to receive your order may be charged by your local customs authority, whether this charge occurs or not is completely out of our control. Therefore the payment of any such fee (import tax, duty, or any similar customs fees) is solely the responsibility of the buyer.
Please be aware that we will not falsely declare the value of an order for the purpose of reducing the likelihood of your package attracting a customs fee. In order to comply with customs laws both in the UK and internationally, we are obliged to declare the true sales value of the goods.